First listed on: 04 June 2019

Building Approval and Network Protection Officer

  • Remuneration: $85,522 plus 15% superannuation
  • Ongoing, full-time role
  • Maintain your PSS membership

The opportunity

Icon Water's Customer Engagement Group is looking for a new member to join the Building Services Team. As Building Approval and Network Protection Officer, your positive and collaborative approach will support the delivery of a range of services including building approvals, network protection notification and asset advice.

The Building Services Team has a ‘support your co-worker’ attitude, values self-development and makes the time to focus on keeping skills and knowledge up to date. The Team provides a service to the community and internal stakeholders, so strong business relationships is paramount to the success of the team. Most importantly, the team values a sense of humour and promotes a sense of strong team spirit in the workplace.

 A day in the life…

  • You will conduct document reviews, site inspections and investigations
  • Undertake application reviews with emphasis to larger scale commercial, public works and multi-unit developments
  • Issue statements of compliance or non-compliance as required to align with the external development plan
  • Provide advice to architects, designers, builders, property owners to assist them design and construct structures

About you

  • You have an eye for detail
  • You are a positive individual who enjoys working collaboratively
  • You value supportive leadership, strong team spirit, openness and integrity
  • You are curious, open and resilient in the face of complex and challenging situations
  • You are enthusiastic, self-motivated and focused on continuous improvement
  • You build and champion positive relationships and enjoy providing high level advice and support
  • You possess practical knowledge of customer service codes, contracts, standards, regulations, customer rights and obligations
  • You can work independently and as part of a small team
  • You are respectful, value diversity and respect the time of others.

About Icon Water

Icon Water is responsible for owning and operating Canberra’s network of water and wastewater infrastructure and assets including dams, reservoirs, water and sewerage treatment plants, pumping stations to ensure we deliver safe drinking water and reliable sewerage services. Icon Water has been part of the Canberra community for 100 years.

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

Why should you work for us?

We pride ourselves on being an employer who has a focus on flexible working arrangements, dedication to professional development programs, generous salary and benefits, free gym memberships and relocation allowance. We are a highly collaborative team that values a culture of safety, excellence and openness. We are committed to delivering quality service to our business.

What we want you to have?

  1. You have extensive experience in an administration or customer service project role
  2. You have the ability to interpret large scale and complex building design documentation and its impact on the operation, access and protection of water/sewerage network infrastructure
  3. You possess practical knowledge of customer service codes, contracts, standards, regulations, customer rights and obligations


  • Diploma in Civil engineering or Diploma of Building Design with experience in water and sewer hydraulics
  • You hold a plumbing or building trade qualification

Are you ready to take on this challenge? Does this sound like you?

If yes, log on to our recruitment portal and submit your resume and a cover letter outlining how you meet the key skills, knowledge and experience required to succeed in the role. Applications close 11 PM 18 June 2019.

To learn more about this opportunity please connect with Ian McDonell on (02) 6180 6900

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