TasWater says it welcomes a newly-released audit of its performance. 

TasWater has expressed its appreciation for the Tasmanian Economic Regulator's latest State of the Industry Report (2021-22), acknowledging the achievements in meeting performance targets.

The independent report offers an overview of the water and sewerage services in Tasmania while highlighting key areas for improvement. 

TasWater CEO George Theo lauded the report's findings, saying the organisation has seen continuous success of attaining 100 per cent microbiological compliance for drinking water for the fourth consecutive year.

“We've made significant progress, eliminating all permanent public health alerts across Tasmania,” Theo said, noting the role of the 24glasses Regional Towns Water Supply Program.

This achievement has resulted in improved drinking water quality across the state, with 100 per cent compliance in 60 distinct drinking water systems serving over 200,000 households and businesses.

The report also recognised TasWater's commendable approach to biosolids management, with 96 per cent of disposed biosolids being beneficially reused. 

“Our commitment to composting and agricultural use of biosolids has helped divert waste from landfills, benefiting the environment,” Theo said.

The affordability of TasWater's services was another highlight, as residential bills were noted to be nationally competitive. 

Mr Theo highlighted the relief provided to customers through a two-year freeze on prices, maintaining average residential bills close to the national median. 

Additionally, TasWater will implement 3.5 per cent annual price increases over the next four years, ensuring water price certainty for customers amidst rising living costs.

While the report celebrated TasWater's accomplishments, it also highlighted areas for improvement. 

Addressing the issue of unaccounted for water, Mr Theo pointed to TasWater's commitment to investing $1.8 billion in crucial water and sewerage infrastructure upgrades, including projects in Bellerive, Wesley Vale, and Burnie. 

The authority is also implementing an active leakage management initiative through the installation of over 250 flow metres, enabling the detection and repair of leaks in the extensive 6,545-kilometre water network.