The NSW Office of Water has released The NSW Water and Sewerage Strategic Business Planning Guidelines assist local water utilities to prepare and implement a strategic business plan and financial plan for water supply and sewerage in accordance with the Best-Practice Management Guidelines.

 

A strategic business plan is a local water utility's peak planning document for its water supply and sewerage businesses.

 

The plans detail the levels of customer service to be provided and the management of assets and resources required to achieve those levels of service. As a part of the planning process, it is important that robust financial planning and asset management planning be undertaken and included in the plan. The financial plan must disclose the level of typical residential bills required for meeting the target levels of service.

 

The NSW Water and Sewerage Strategic Business Planning Guidelines provide the basis for sound planning for these services by each local water utility helping them to operate more efficiently, improve water and sewerage services and provide value for money to their communities.

 

The Guidelines are available here.